Last updated: October 2026
Orders
When you place an order you get an order number and a receipt by email. Prices, design fees, delivery fees and any bulk discount are shown in your cart before you order.
Payment
- Pay the exact total with GCash, Maya, MariBank or BPI, then tap I’ve paid.
- We start your order after we confirm your payment. If we can’t find it, we’ll let you know.
- Orders not paid within 7 days may be cancelled.
Custom designs
- The custom design fee is one-time, per design.
- You must own, or have permission to use, the logo and name you upload.
- We send you a proof before printing. Please check spelling, colors and links carefully.
Making and delivery
Ready-made designs take about 1–2 days to make; custom designs 2–3 days after you approve the proof. We ship with J&T or LBC. Delivery times depend on your area and the courier.
Refunds and reprints
- If we made a mistake in your design, we reprint it for free.
- Custom designs can’t be refunded once printed.
- If an order arrives damaged, message us within 3 days with a photo and we’ll replace it.
Warranty
If the NFC chip stops working within 6 months under normal use, we replace it for free. The QR code works as a backup. Damage from heat, bending, water or cutting isn’t covered.
Your card’s link
We can point your card to a new link anytime. You can also change it yourself on My card. Links must not lead to anything illegal, harmful or misleading; we may turn off a card that does.
Digital menus and Wi-Fi pages
We host your digital menu or Wi-Fi page while your card is active. You’re responsible for keeping prices and details correct.
Changes
We may update these terms. The date at the top shows the latest version.
Contact
Tap2Grow Hub · Toledo City, Cebu · 0947 370 7958 · [email protected] · Mon–Fri, 8 AM – 6 PM